Frequently Asked Questions

Refunds

We do not offer returns or exchanges on our products, but please contact us if you have issues with your order.

No cancelations will be accepted once orders are placed.

Delivery

We do offer delivery to individuals as well as schools. Please call 330-814-1058 for information and to place an order for delivery. You can also use the Contact Us form for more information.

Wholesale Inquiries

We currently do not offer wholesale pricing. Please join our mailing list to be notified of promotional sales. A Vendor's license is required to receive tax exempt status. Please call 330-814-1058 to be invoiced for a tax exempt order.

Product Pick Up

Once an order has been placed for customer pick up, a Diamond Slip representative will contact you to schedule a pick up appointment.